Help Center

Some content on FutuPass is published by its users: player photos are uploaded by each club's directors, and announcements to families are written by the coaching staff. If you see something that should not be published, use the «Report content» link shown next to a team's player list, on a player's profile and on every announcement. You can also email us at soporte@futupass.com. We review every report and remove inappropriate content as soon as possible.

Blocking is not the same as reporting. A report sends the content for review and can remove it for everyone; blocking is your own private decision: you stop receiving what that person posts, they are not told, and nothing changes for anyone else. On FutuPass what a person posts and that reaches you are the team announcements, so blocking means their announcements stop reaching the app, your phone and your email — including pitch and kick-off time changes. You will find «Block» next to every announcement in your notifications, and the full list under Notifications → Preferences → Blocked people, where you can also unblock at any time.